Community Manager

Job description

Who we are: a human-sized team of experts in their fields, very well-financed. Most of the team works remotely since day 1. Our software is used in 90 countries worldwide by thousands of users and we intend to get millions of them. We are animated by a mission: making the Internet a safer place, all together.


What we are up to: Our mission is to deter opportunist and organized Cybercrime, through an Internet-scale, real-time, security network. This network is powered by thousands of users, sharing with one another the aggression they blocked with our open-source software. By coupling this local behavior analysis (think 2021 fail2ban) and sharing its findings within our community, we create a Crowd-Sourced Cyber Threat Intelligence of unprecedented magnitude, that will counter the vast majority of technical hacks.


What you get: Rewarding salary, stock options, eye-opening, behind-the-curtain, adventure in the field of cybersecurity, experience sharing with repeat entrepreneurs, and a job with a greater purpose. Become a Cyber-security community guru. Good chances you could be part of an industry-defining adventure, in its early days.


Job, at a glance

Our community is growing at a great pace with people from 90 countries. We are looking for our community manager to organize, lead and interact with this international group. The role is both a technical and a marketing one.


Missions

  • Grow our community of users, contributors & ambassadors
  • Identify user groups that would benefit from our software
  • Interact with and organize the community
  • Partake and moderate discussions in Reddit, Discourse & Gitter threads
  • Partake in user support
  • Be a bridge between users and the core dev team
  • Content creation for the community
  • Automation of cross-posting, follow up, tracking, and social networks
  • Identify and leverage the best communication channels to reach new users

Job requirements

Profile :

  • Required experience: 5 years minimum,
  • Languages : at least French C1 + English C1,
  • Aware of : Gitter, Discourse, WordPress, Bash, Linux, Reddit, Twitter, Github, basic photo/video editing


Soft skills :

  • Team player, 
  • Creative, 
  • Very responsive, 
  • Communication master,
  • Details oriented,
  • You think long term and love to automate most tasks.